All personal information gathered during the provision of the psychological service will remain confidential and secure except when:

  1. It is subpoenaed by a court of law; or
  2. Failure to disclose the information would place the child or another person at risk of harm; or
  3. Your prior written consent has been obtained to provide or receive information from another professional or agency, such as your child’s school, GP, pediatrician, legal representative, or relevant government department.

As part of the provision of psychological services, we will need to collect and record personal information from you that is relevant to your current situation as a necessary part of the psychological assessment and treatment conducted. This is needed in the event that your child’s case requires liaison with any third party. Written consent for such liaison is essential. We will discuss this portion of the form with you and advise if third-party liaison (such as with a school, doctor or another party) is indicated.

Riv Hub is bound by the legal requirements of the Australian Privacy Principles set out in the Privacy Act 1988 (Cth). We take the privacy of your information seriously and have this commitment is detailed in our Privacy Policy template.

Please call us on 02 5963 2621 if you would like further information about privacy and confidentiality.